Product

One platform, from hire to payday.

ClockHub connects every step of running a care workforce. The depth lives on the web; the field team carries the part they need. Below is every module and the work it actually does.

Manage

The office side of running a workforce.

Scheduling & open shifts

See every gap before it becomes a missed visit.

Build the week on a visual grid, resolve conflicts before you publish, and turn whatever is left uncovered into an open shift your caregivers claim from their phone.

What you can do
  • Visual weekly roster grid
  • Schedule by facility or client
  • Reusable shift patterns
  • Conflict detection before publish
  • Overlap, leave, and rest-gap checks
  • Coverage view per facility
  • Open-shift marketplace
  • Slot-locked claims
  • Credential and skill matching
  • Overnight-aware shifts
  • Draft, then publish
  • Copy last week
  • Bulk assign
  • Call-outs reposted to the pool
  • Shift change requests
  • Release and cancel requests
  • Employee availability calendar
  • Publish notifications
Credential compliance

Nobody works a shift they're not qualified for.

Every document and certification carries a live expiry status, renewals are chased automatically, and a lapsed credential keeps someone off the roster until it is fixed.

What you can do
  • Four-state expiry status
  • Scheduling gate on lapsed credentials
  • Company-wide reminder lead times
  • Per-document overrides
  • Required documents per role
  • Self-service upload from the app
  • Renewal request queue
  • Company-wide document view
  • Valid, expiring, expired, missing
  • Document checklists
  • Approve or reject with a reason
  • Filter by status and expiry window
  • Onboarding uploads promoted automatically
  • One shared expiry rule across web and mobile
Onboarding

From hired to scheduled, without the paperwork pile.

Guided programs collect forms and credentials before day one, then write the answers back to the profile and the expiry tracker on their own.

What you can do
  • Ordered task programs
  • Reading, form, and document tasks
  • Video and acknowledgement tasks
  • E-sign tasks
  • One-task-at-a-time runner
  • Forms that prefill from the application
  • Approved answers written back to the profile
  • Documents promoted to the expiry tracker
  • Assign at hire from recruitment
  • Assign manually at any time
  • Progress tracking per hire
  • Branded welcome landing
  • Buddies and culture posts
  • App-download QR code
Training & learning

Train, certify, and prove competency in-house.

Publish courses, assess with quizzes, and issue certificates inside the platform your team already uses. No separate LMS to keep in step.

What you can do
  • Course catalog by category
  • Lessons and curriculum builder
  • Timed quizzes
  • Mixed question types
  • Completion certificates
  • Transcript and certificate wallet
  • Learner portal
  • Students directory
  • Manual and bulk enrolment
  • Unenroll and reassign
  • CSV enrolment
  • Free internal courses
  • Paid courses with checkout
  • Coupons and promotions
  • Learner to instructor messaging
  • Course announcements
E-Sign

Send it, sign it, store it. Zero paper.

Upload a PDF, place the fields where they belong, and send it. The signed copy comes back stamped, certified, and filed against the employee record.

What you can do
  • Upload any PDF
  • Drag-and-drop field placement
  • Signature, initial, date, and text fields
  • Fields assigned per signer
  • Guided signing flow
  • Captured signature
  • Stamped, flattened signed PDF
  • Certificate of completion
  • Reusable templates with variables
  • Issue per employee in a click
  • Stored on the employee record
  • Download and audit trail
Employee records

One profile that every other module reads from.

One profile per caregiver: job details, documents, skills, banking, and an audit trail. Scheduling, compliance, and payroll all read from it, so nothing is entered twice.

What you can do
  • Employee profiles and job details
  • Departments, designations, and locations
  • Roles and permissions
  • Document library per employee
  • Direct deposit and banking details
  • Skill bank
  • Per-staff activity audit trail
  • Employee self-service portal
  • Encrypted sensitive fields
  • Warnings and awards
  • Attendance overview per employee
  • Leave balances and requests
Partner agencies

Supplement your team without losing the thread.

Register the agencies you work with, give them a scoped portal for their own people, and keep their hours, documents, and pay in the same system as your staff.

What you can do
  • Register partner agencies
  • Scoped agency-admin portal
  • Agency staff records
  • Agency attendance
  • Agency documents and credentials
  • Include agency staff in a pay run
  • Permission-scoped access
  • One coverage view across both
Track

What happens out in the field, as it happens.

Time & attendance

Clock in from anywhere. See who's on-site, live.

Caregivers punch from the app, the web, or a QR code. Clock-out captures worked time, location, and expenses in one step, then flows straight into payroll.

What you can do
  • Clock in from the mobile app
  • Clock in from the web
  • QR code clock-in
  • Location captured at clock-out
  • Live worked-time total
  • Who's in right now
  • On-time, late, no-show, and called-out badges
  • Offline attendance capture
  • Map links on the punch record
  • Punch notes
  • Admin quick punch from the dashboard
  • Missed clock-out digest
  • Pay-aware auto clock-out
  • Schedule versus actual reconciliation
  • Adjustments with a full audit trail
Expenses & mileage

Claimed at clock-out. Paid on the next payslip.

Field staff log mileage and receipts at clock-out. Managers approve inline, and approved claims land on the next payslip as a reimbursement line, paid once.

What you can do
  • Logged at clock-out
  • Mileage with a per-distance rate
  • Receipt upload from the phone
  • Manager review queue
  • Approve or reject with a reason
  • Swept into the next pay run
  • Paid once, never twice
  • Claim history in the app
  • Inline receipt viewer
  • Deep-linked claim notifications
Communication

Reach the field without a group text.

Message the office from the app, publish a notice everyone sees, and keep the answers you repeat weekly in a knowledge base instead of an inbox.

What you can do
  • Internal chat
  • Caregiver to office messaging
  • Company notice board
  • Knowledge base articles
  • In-app alerts for shifts and approvals
  • Notification history
  • Deep links straight to the record
  • Birthday and event reminders
The mobile companion

The field team, in one app they'll actually use.

Your caregivers will not log into a desktop portal, but they will use an app. Managers get approvals and oversight on the same one.

What you can do
  • This week at a glance
  • Claim open shifts
  • Set availability
  • Clock in and out with location
  • Log mileage and expenses
  • Upload and renew documents
  • View payslips and pay history
  • Message the office
  • Request a shift change
  • See credential expiry status
  • Read notices and the knowledge base
  • Biometric sign-in
Pay & report

Turn the record into money and answers.

Payroll

Hours in, accurate payslips out.

Pay is built from the hours your team actually clocked, with the rate frozen at clock-out and approved expenses swept in. Payroll becomes a review, not a rebuild.

What you can do
  • Guided pay-run wizard
  • Hours read from real punches
  • Rate frozen at clock-out
  • Fractional hours paid correctly
  • Approved expenses swept in
  • Earnings and deduction badges
  • Weekly, bi-weekly, monthly, or custom periods
  • Frozen, auditable snapshots
  • Flat or percentage amounts
  • Per-employee personal badges
  • Mileage reimbursed on the same payslip
  • Agency staff included or excluded
  • Shift-level pay ledger
  • Year-to-date totals
  • Payslip PDF download
  • Duplicate-period guard
Dashboards & reporting

Run the day from one screen. See risk before it bites.

Live dashboards answer the questions you ask every morning; the report set answers the ones you get asked at audit. Same records, nothing to reconcile.

What you can do
  • Team status widget
  • Live activity feed
  • Coverage versus gaps
  • Expiring credentials at a glance
  • Schedule versus actual report
  • Attendance exceptions report
  • Payroll and payslip reports
  • CSV export on every table
  • Who's in right now
  • Attendance summary per employee
  • Late and early counts
  • Timesheet view
  • Open shift and claim history
  • Year-to-date pay totals
  • Leave and holiday reports
  • Document expiry report
  • Training completion and certificates
  • Per-staff activity audit trail

Product · ClockHub

Start free today, or book a walkthrough and we'll map ClockHub to how your agency runs.